Payment fees matter more than you think(cuencahighlife.com)

93 points by dxs 5 hours ago | 75 comments

  • wagwang 2 hours ago
    Let's just call it for what it is.

    Visa and mastercard innovated in an era where payment settlement was notoriously difficult and expensive but they've used their monopolies to entrench themselves in (by negotiating deals with merchants and bribing consumers with points) while the rest of the world moves on towards "layer 2" payment systems that are much cheaper and efficient.

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    • mikepurvis 2 hours ago
      I've noticed recently indie (non-franchise) merchants being much more brazen about charging extra fees for accepting a credit card payment. This includes counters at my local farmer's market, two local cafes and a sushi restaurant, and my city's public electrical utility.

      All of them are happy to receive cash or interac (Canadian debit infrastructure) or even e-transfers in some cases (Canadian venmo). But they'll say an extra $1-2 charge if you want to pay by credit card.

      Maybe I'm just remembering badly, but I don't remember encountering this twenty years ago; back then the rules were clear that you either didn't accept credit payments, or you did and it was the same price as cash.

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      • Marsymars 29 minutes ago
        > Maybe I'm just remembering badly, but I don't remember encountering this twenty years ago

        Merchant agreements didn't allow surcharges until 2022: https://www.cbc.ca/news/credit-card-surcharge-faq-1.6610356

      • mixmastamyk 2 hours ago
        Because credit card companies mandated that you couldn't raise prices to pay their fees. Believe this was later outlawed in the US and perhaps elsewhere.
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        • MoonWalk 21 minutes ago
          It was part of the Obama administration's banking reforms, if I remember correctly. It outlawed credit-card issuers' prohibition on giving cash discounts.

          It also included a number of other valuable consumer protections, such as forcing card issuers to provide clear advance notice of interest-rate increases.

          The financial-system reforms were some of the Obama administration's most valuable.

        • stevehawk 1 hour ago
          in the US it was a class action lawsuit + Supreme Court decision
      • bigthymer 2 hours ago
        > Maybe I'm just remembering badly, but I don't remember encountering this twenty years ago; back then the rules were clear that you either didn't accept credit payments, or you did and it was the same price as cash

        My memory is in accordance with yours

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        • MoonWalk 20 minutes ago
          But before that it was commonplace to see discounts for cash, especially at gas stations. Then credit-card issuers started prohibiting it in service agreements, but that was outlawed during the Obama administration.
      • carlosjobim 2 hours ago
        Small business owners ("indies") are notorious for getting hung up on fees and costs which do not matter, while ignoring important savings and revenue sources. That's why they haven't grown to be bigger.

        A sensible business owner increases the base price a little to offset card fees instead of bothering customers with these details and losing sales.

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        • MoonWalk 18 minutes ago
          You obviously don't know any small-business owners and didn't read the article.

          Credit-card issuers in the USA are a textbook example of a consumer- and retailer-harming monopoly.

    • satvikpendem 36 minutes ago
      India's UPI for example, incredible.
    • jen20 2 hours ago
      The real thing consumers get is fraud protection, and the ability to charge back when merchants become intransigent. Let's not pretend other systems (even the ones prominent in the US like Zelle) offer the same protections.
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      • wagwang 13 minutes ago
        That's cc propaganda; merchant fraud is a tiny portion of the overall transactions so you'd save more overall if the cc fee wasnt passed onto the consumer. The counter argument is that the aggregate data allows payment processors to ban merchants if they are bad actors. But the counter to the counter is that the level 2 payments work very well in other countries (some with a lot more fraud) and data aggregation/centralized ban power is bad.
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        • jen20 8 minutes ago
          I have personally charged back a transaction (not fraud per se, but certainly not a service delivered) in the last month. It's not just about merchant fraud, it's about holding businesses to account in a world where individual consumers are increasingly powerless.
  • saharshpruthi 4 hours ago
    In India there is UPI (Unified Payment Interface), which works with all bank accounts, it's facilitated by the Government and it comes with i. QR Code (Used with strangers and at Merchants) ii. UPI ID iii.And links to phone number.

    Anyone can pay to anyone instantly free of Charge. Only limit is it's limited to ~ $1000 payment. The QR code can also be dynamically created by POS terminals containing the total bill amount as well, so upon scanning the amount is auto populated in the payment app, you just have to enter the security pin.

    And since it's a Govt. Project, its not limited to just one app, there are lots and lots of apps working on the same system. There is even a VISA/Mastercard credit alternative : RuPay that works within the system.

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    • 0x5FC3 3 hours ago
      Its limited to about $1000 a day.

      The QR is a URI with the ID, amount and maybe other stuff. It's a client-side implementation.

      RuPay sure "works within the system" but is pretty much useless for international payments/subscriptions. Not really a VISA/MasterCard replacement.

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      • bigfishrunning 3 hours ago
        So people scan a QR code, and then enter a secure banking pin? this sounds like a security problem waiting to happen...
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        • wiradikusuma 2 hours ago
          The QR code doesn't open a link. It's just "gibberish" text only usable by app that can understand it (e.g. banking apps).

          (I don't know anything about UPI, but in Indonesia we use a similar system)

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          • porridgeraisin 2 hours ago
            Its not gibberish text.

            Its just a URI.

              upi://pay?pa=payeeID&pn=payeeName
            
            You can add things like &am= to prefill the amount. Merchant txns have reference IDs and all that stuff.
          • Imustaskforhelp 2 hours ago
            I am Indian and I think what you are saying is correct. It opens up the banking app or in our case UPI providers app so like Google pay, Phonepe,paytm, Bhim UPI and other such apps.
    • Egor3f 2 hours ago
      In russia there is СБП (translated as FPS = "fast payment system") using the same mechanism, also free for individuals and relatively cheap for businesses
  • ralferoo 4 hours ago
    Wechat pay in China is interesting. It costs nothing to add money to your balance from your bank, or to pay someone from your balance. It only costs the end merchant who wants to withdraw it from their balance back into their bank. If they can keep it in Wechat pay and spend it on other things (which is very easy as it and Alipay are the primary payment methods for everything), then there's no charge.

    I guess Tencent are making their profit from the interest they earn on the money that was transferred into them that just stays in people's Wechat wallets in effectively a parallel currency.

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    • mitthrowaway2 3 hours ago
      Well, that definitely creates a powerful pull from customers to make vendors accept Wechatpay for transactions.
    • mihaelm 4 hours ago
      And no doubt they’ll find a way to spend it in the app considering you can manage almost all aspects of your life within it.

      Revolut works similarly. You don’t pay any fees on transfers to other Revolut accounts, but you do for other bank accounts.

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      • johneth 3 hours ago
        > Revolut works similarly. You don’t pay any fees on transfers to other Revolut accounts, but you do for other bank accounts.

        Does it? I'd be surprised if it does in the UK at least, as all banks do free transfers to every other bank in the UK via Faster Payments. I thought it was the same in the EU?

  • crazygringo 2 hours ago
    This article is missing some important aspects/context:

    > If the card processing cost is 4 percent of the sale price, the fee amounts to $6. That $6 is not 4 percent of the profit; it is 12 percent of the merchant’s margin.

    Sure, but merchants are raising prices overall together with all their competitors, or charging more when using a card. Credit cards aren't taking away 12% of merchants' profits that they'd keep otherwise.

    Also, credit card fees are not 4%, they're 1.5-3.5% with an average of around 2.3%.

    > The merchant may pay little or nothing per transaction, the funds usually arrive immediately and no physical terminal is required.

    But what's missing here is fraud protection. It's more like debit cards than credit cards, and debit card transactions are much cheaper in the US too (more like 0.7%).

    Now that it's increasingly common for local merchants to implement a credit card surcharge (so non-CC users don't have to pay more), and a large percentage of credit card fees come straight back to the user as rewards (e.g. a 2% cash reward), it's not really clear that payment fees matter all that much in the end. See:

    Fed Data Shows Economics of Interchange: 86% of Fees Fund Rewards Programs: https://www.pymnts.com/news/loyalty-and-rewards-news/2025/fe...

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    • llsf 32 minutes ago
      the "2% cash reward" and "miles" etc. is common here in US because our cards charge the merchants already a lot. So sure we all overpay everything in US because of the credit cards, but we get a small piece back.

      Now, would it be nice to not overpay at the first place. Technically we could re-implement the whole thing (instant payout, fraud detection, etc.) like Brazil or India did. It would bring more than $100B back to the US consumers every year, that could be spent elsewhere.

    • AnthonyMouse 1 hour ago
      > Sure, but merchants are raising prices overall together with all their competitors, or charging more when using a card. Credit cards aren't taking away 12% of merchants' profits that they'd keep otherwise.

      That depends on the market. Suppose you're selling something which has a substitute available for the same price, so the customer will buy whichever one costs less by any amount, but the substitute is in a different market where the payment is in the form of a bank transfer or it's a tax deduction etc., or the substitute is paid for in time rather than money.

      Then none of the sellers accepting credit cards can raise the price because otherwise the buyer would go to the substitute.

      And all markets are like that to some extent. For some the seller can't raise the price by a cent without losing 100% of their sales. For others, raising the price would "only" cost them 5% of their sales... but that's still 5% of their sales gone, and all the same fixed costs to cover. And, of course, in the cases where the price goes up, now it's the customer eating the fees, which is fairly nefarious when it's being subtly hidden from them.

      > Also, credit card fees are not 4%, they're 1.5-3.5% with an average of around 2.3%.

      Stripe is 2.9% + $0.30. For a $10 transaction, that's 5.9%. For a $3 transaction it's 12.9% -- of revenue, not profit.

      > But what's missing here is fraud protection.

      "Fraud protection" is is independent of the fees. You're making the case for that yourself -- if 86% of the fees go to rewards programs then they could be reduced by 86% without affecting "fraud protection", and the rewards programs are a wretched thicket of dark patterns and unpaid interest scams taking advantage of people who are bad at math or too short on time to configure them efficiently, on top of a tax on lower income people who don't qualify for them.

      It's also not clear why "fraud protection" should cost anything. The bank has no meaningful way to investigate a low dollar amount he-said she-said and the high dollar amount ones should be going to the actual court system, so why should they have anything more than a set of rules (e.g. which transactions are eligible, how long you have to file a dispute) under which you can make a request to have them flip the bits back in their computer for free?

    • Reason077 2 hours ago
      > “Also, credit card fees are not 4%, they're 1.5-3.5% with an average of around 2.3%.”

      And they’re much lower than that in the UK and EU. Even the smallest UK retailers can pay as low as 1.6% or 0.8% + £0.02. The big guys who are running billions of £ are paying 0.5% or less.

      (These apply to in-person transactions, accepting cards on the internet typically costs more).

  • touwer 4 hours ago
    It's time for Europe to process the own money. Strange that the dominance of Visa/Mastercard/Maestro was left for so long. Of course there is a lobby from them to attack the digital Euro
  • konschubert 4 hours ago
    In the EU, we now have instant, free SEPA bank transfers.

    I know that the banks are trying to build a payment solution on top of this technology but it's not really getting traction.

    I am wondering if there is a way to bootstrap something bottom-up by offering something to merchants that has a clear value prop.

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    • tdi001 3 hours ago
      There is already the EPC QR code, which contains all the data required to initiate a SEPA credit transfer. This code is supported by practically all banking apps (at least in Germany). The standard is public and free (see https://en.wikipedia.org/wiki/EPC_QR_code)

      The merchant's system displays this code, you open your online banking app, scan the code, select "SEPA INST" (here's the usability catch!) to make the payment instantaneous, and confirm. Within 10 seconds, the money is transferred to the merchant's account. Either the merchant's bank or a third-party Open Banking API immediately informs the merchant's system (e.g. by push notification or webhook), and a receipt is issued.

      Everything is already here, but since this system would be virtually free to use, nobody really has an incentive to push it. It costs money to educate the public, and there is no money to be made. Instead, everyone gets paid handsomely by the card mafia.

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      • kro 2 hours ago
        In general I'm all for free and European systems, but SEPA payments imo still have pain points:

        - you can send money to companies and individuals alike. It's easier to trick people into fake shop payments, a card payment provider requires at least a bit it verification/registration

        - it's really hard to dispute/call back sepa payments. The card companies often step in there afaik

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        • tdi001 21 minutes ago
          The name of the recipient is displayed, and since last October it is also verified against the owner of the receiving bank account. The bank explicitly warns you if they differ. Also, you can't open a bank account anonymously, there is KYC.

          You can't dispute or call back SEPA INST payments. But you can't dispute cash payments either. This is just fine for most day-to-day transactions, I don't need insurance when I buy groceries or pay the taxi driver.

      • konschubert 1 hour ago
        Yea, but I think that there is still a business model, if only in consulting or building software solutions to make this easier.
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        • tdi001 10 minutes ago
          The root of this evil is the deal the card companies made with the EU some 10 years ago: A cap on the interchange fees in exchange for the ban on card surcharges.

          If the card processing fees could be added to the customer's bill, it would be in the customer's interest to support a cheaper/free alternative. But since card payments are "free" in the eye of the consumer, why should he be using anything but the most convenient option? And what is more convenient than just touching your card/phone to the terminal? As long as this deal stands, EU merchants will be slaves to the card companies.

    • HoldOnAMinute 4 hours ago
      There is always opportunity in FinTech.

      How did Venmo and Cash app get any traction? After all, we already had PayPal. There was already a way to transfer money to your friends.

      How did Robinhood get any traction? We already had Etrade and other online brokers.

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      • yobbo 3 hours ago
        Usually by giving away free money to reach critical mass.
    • mrweasel 3 hours ago
      Probably not worth it, given that the EU caps the credit card fees at 0.3%, 0.2% for debit cards.
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      • llsf 22 minutes ago
        Well the cap is only on the interchange fee, there are several other fees to add to it... example: https://www.adyen.com/pricing

        Processing a Mastercard card is "$0.13 + "Interchange+" + 0.60%" where the "Interchange+" would be 0.30% for EU. So more like €0.10 + 0.90% so for €10.00 product, it would be €1 of fee (1.00%). Much less than here in US, but still not negligible for small businesses that run on thin margins (and 20% VAT).

    • carlosjobim 3 hours ago
      You're putting the cart in front of the mule. The important thing is not what merchants want, but what customers want.
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      • konschubert 46 minutes ago
        Customers want lower prices. If merchants can offer that with a different payment system, then merchants may choose that.
      • aleph_minus_one 2 hours ago
        > The important thing is not what merchants want, but what customers want.

        What many people in Germany want is a payment system that is as anonymous and is as hard to control by some untrusted entitity (both government and banks are very distrusted) as possible and what cash offers. That's basically cash.

        Not without reason, in Germany there exists the well-known phrase "Bargeld ist gelebte Freiheit" ("cash is lived freedom").

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        • fsflover 41 minutes ago
        • carlosjobim 2 hours ago
          Agreed. Customers are benefitted either by paying in cash - for the reasons you described - or by paying with cards, for fraud protection and the ability to make purchases online.

          Any other payment method will not give customers any benefits over those methods. Unless banks are willing to take responsibility for fraud like with card purchases.

  • flerchin 2 hours ago
    Payment processing networks are not free to build or operate. There are necessarily fraud controls and transaction reversals that require human oversight. This all costs. Nations can and should build this infrastructure, but in the absence, a payment processor is going to charge interchange. Otherwise why would they bother.
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    • Retric 1 hour ago
      Uninvolved companies wouldn’t bother, but outlaw such fees and lenders would still build this kind of infrastructure so they could make money charging people interest.
  • montenegrohugo 3 hours ago
    Shameless self-promo: We've been working for the last two years on making money movement free. We use ethereum (and stablecoins) for that, and integrate with the novel real time payment networks like PIX, Wechat, Yape, Mercadopago and so on.

    We're still orders of magnitude smaller than Visa and Mastercard, but I do believe products like ours (and competition is red hot here, theres so much good choice!) will be good for consumers.

    Money should be like a message: free and instant

    We're open source btw, happy to show off codebase and review PRs

    https://github.com/peanutprotocol/peanut-ui

    https://peanut.me/

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    • Imustaskforhelp 2 hours ago
      What I want is being able to pay stablecoin from my side and be able to esentially get a virtual card of payment.

      The only way which has worked for me was actually using g2a with their crypto provider to get a 10$ gift card of rewarble and activate it.

      Does your app allow something like this? can I convert any crypto to payment provider which can be accepted from the other side or am I reading it wrong because you do mention PIX, if it can work with PIX, does it work with VISA/Mastercard cards too?

  • havaloc 2 hours ago
    If a restaurant runs on a 9% net margin and pays around 3% in card fees, then roughly one-third of its net profit is going toward payment processing.
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    • matsemann 2 hours ago
      It's weird how this works. Saw something similar when working for a bus company. After reaching a minimum amount of sales for a bus route, everything after that is basically pure profit. However, how do we get those last sales? Well, by bidding higher on people searching for transfer between those two cities. Let's say the ticket was $20. We could end up for instance accepting to bid $10 for an ad that would lead to a sale. So for every $10 of pure profit we then got, Google also got $10. In a sense it was a good deal for both parties, but it's also kinda insane that in the end, Google made as much profit on our busses as we did.
    • carlosjobim 1 hour ago
      If they're running on 9% net margin, then card fees are pretty down on the list of problems. They're vulnerable to any kind of fluctuation.
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      • Marsymars 23 minutes ago
        Yes, restaurants in general are vulnerable to any kind of fluctuation.
  • ezfe 5 hours ago
    4% seems high. Quick googling in the US (which has high rates) shows 1.5-3.5%, avg of 2%
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    • Groxx 5 hours ago
      You might be surprised to hear that my small business sometimes sees fees at 11%.

      We blocked that card processor, obviously. But the % is very much not constant across e.g. Visa, often every purchase in a day is slightly different, and we can't even tell people what the rate is for their purchase due to a couple layers in between (still figuring out if we can fix that). It's vile, and probably should be illegal to not pass through the cost visibly.

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      • ezfe 4 hours ago
        Stripe is 2.9%+30¢ right, and that’s the advertised rate. So I assume any business seeing averages higher than that can be avoided by using a platform like Stripe.
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        • havaloc 2 hours ago
          The Stripe rate is a careful blend. There are many cards that are cheaper to process and there's probably a few that are more expensive to process at that rate, it works out in the wash in favor of Stripe. Also, that 30 cents is a large percentage if you're looking at a $5 transaction, for example (6%!)

          See the "raw" rates here: https://www.mastercard.com/content/dam/mccom/us/business/doc...

        • Spooky23 3 hours ago
          Small merchants are people, and people vary in their intelligence/savvyness and may have other issues like poor credit or high chargebacks that they usually forget to mention. Some people roll the cost of the terminal into a higher fee as well.

          I helped out a friend who owns a deli when he took over from his parents. His dad saw cash as a way to avoid taxation and had some awful payment processor where they paid a high fee and was renting a POTS based terminal - $60/mo to Verizon and $30/mo for the terminal.

          Now he keeps one set of books, and raised his average sale by about 10%. Their catering business, which drives profits, are up significantly with online ordering through the POS.

          Ditto with a non-profit I was on the board of. Pushing Venmo and Square for donations increased donations by like 30% and reduced shrink at fundraisers. Anyone who claims they can’t afford a 3% fee is going out of business anyway.

      • fragmede 2 hours ago
        Why not just pay Stripe/Adyen/Braintree to smear the fees to 2.9% + $0.30?
    • MengerSponge 4 hours ago
      There are a few cards that offer 2% cash back with no annual fee. No chance their fee is 1.5-2%
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      • wccrawford 4 hours ago
        Cards don't make money from their fees. They make money from people who fail to pay and then pay the ridiculous interest.
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        • bumby 3 hours ago
          Interchange fees seem to be a sizable portion of revenue. Discover has listed them as 29% of revenue, BoA at ~$10B annually…
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          • drdec 2 hours ago
            Revenue does not equal profit
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            • bumby 1 hour ago
              If you could identify where fees get decoupled from profit in finance, I’d be open to the position that they aren’t related but you didn’t share anything along those lines. Considering the costs like cash-back programs that would erode the profitability of those fees are largely in the banks control, I don’t think that is a strong position.
        • apparent 3 hours ago
          Do people who pay ridiculous interest qualify for 2% cards? Honest question; I don't carry a balance so have no idea what is advertised at other types of consumers.
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          • SoftTalker 3 hours ago
            Why not? I'd gladly pay you 2% of $1,000 if you pay me 21%
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            • apparent 3 hours ago
              I was just under the impression that the cards with the best benefits were somewhat harder to get. I do understand that credit card companies make money on interest and late fees, so they should find consumers to be attractive so long as they ultimately pay the bill/interest.

              I guess the question is whether they can distinguish between people who are going to carry a balance but ultimately pay and people who are a true default/bankruptcy risk.

  • MoonWalk 17 minutes ago
    "...backed by formidable fraud protections"

    Laughable, at least in the USA. It took decades for us to finally get cards with chips in them, and when we finally did... the issuers "forgot" to implement the other half of the equation: PINs.

    "Chip-&-PIN" was standard through the rest of the industrialized world for ages, while card companies abetted theft in the USA by neglecting to implement PINs.

  • pjdkoch 34 minutes ago
    /me looks around in stablecoins

    This is a pretty solved problem.

  • kwanbix 2 hours ago
    In Argentina we can transfer using our account number (or account Alias, for example my alias could be kwanbix) directly, account to account, instantly, it costs 0.
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    • llsf 9 minutes ago
      In US also... but here in US, my bank (Bank of America) would print a check, put it in an envelop, send it to the other bank (e.g. US Bank). So, it is not instantaneous, but it is still free.

      The drawback is when the US Bank office down the street that hosts the account closed for water damage, it stopped receiving the checks, and it took forever to bounce, so I had no idea that I was not paying my HOA... And this happened in San Francisco, California where the Bank of America and the US Bank are on the same street, a block away...

      I cannot wait for FedNow or anything trying to fix this mess.

  • Finnucane 4 hours ago
    One factor that the author glosses over a bit is that highest swipe fees are for credit cards with benefits. The interbank system he describes is a debit system, no credit is being extended. Even in the US, debit swipe fees tend to be less.
  • intrasight 3 hours ago
    Why not FedNow?
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    • llsf 7 minutes ago
      You mean the thing that launched in 2023 and that is still not widely deployed ?

      My BoA still prints checks and mail them to the US Bank across the street when I have to pay my HOA. So yes, why not FedNow... BoA and USBank ?

    • tryptophan 7 minutes ago
      Its been interesting how much of a nothingburger fednow ended up being.

      Lack of adoption probably because it seems to function just as a faster ACH, without any of the UX improvements systems like Pix, UPI, blik, etc have...

    • builder36 2 hours ago
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  • flaxxer 3 hours ago
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